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What to do if your vote is challenged: Practical advice from a civil rights attorney for Election Day

On Election Day, you go to vote – and you’re told you’re not registered or you’re not eligible to vote. A civil rights lawyer provides a guide so voters can know their rights to cast a ballot.

Stickers on a table on the first day of Virginia’s in-person early voting, Sept. 20, 2024, in Arlington. Andrew Harnik/Getty Images

With the general election drawing close, it’s important to know your rights in case your vote is challenged.

The best way to ensure that your vote is counted is to advocate for yourself. I’m a civil rights attorney and lecturer for the University of Southern California’s undergraduate civil rights advocacy initiative, Agents of Change. Here are several straightforward ways to ensure your vote is counted and two practical remedies for you to consider if your vote remains challenged.

A major part of ensuring that you are able to vote is doing the necessary preparation before you even get to the polling place. Read on to find out how and where to register, where and when you can cast your ballot, and what numbers to call for any information you can’t find online.

Are you registered to vote? Check it out

Before you vote, you need to ensure that you’re registered to vote. You can verify your registration status using this tool. If you can’t use an online tool, then call your local election office or a voter help line like the ones listed in the hotline section below.

If you find you’re not registered, you can use this tool from the National Conference of State Legislatures to find your state’s online registration application. If you need to do this in person, then call your local election office for instructions.

At this point, you may have missed your state’s deadline for voter registration. But it may not be too late to register.

Many states allow same-day registration at the polling site. You can find your state’s same-day voter laws detailed here. Ask the poll worker, at the correct polling location, for a same-day registration form; complete the form and then ask for a “conditional ballot.” A conditional ballot allows election officials to count your vote after verifying your voter eligibility. If you can’t research online, you can call your local election office to find out if you can register on Election Day.

Marchellos Scott, right, helps Morehouse College students fill out a voter registration form at a college registration booth on Aug. 19, 2024, in Atlanta.
Elijah Nouvelage / AFP via Getty Images

Gather documents to verify your identity

If you live in a state that requires identity verification to vote in person, gather the required documents – which may range from a driver’s license to bank statements with identifying information – before traveling to the correct polling place. You can find your county election office’s contact information here. This webpage includes a table listing each state’s acceptable ID documents and possible exceptions for some people. You may also call your local election office to find out what’s required.

Absentee voters: Locate your state’s identity verification rules here.

Find the correct polling location

You can ensure that you’re headed to the right polling place with this tool. Or call your county election office to find your polling place and its hours of operation; you can look up your county’s election office contact information here.

Once you know your polling place and its hours, you can go there and check in. In most cases, you’ll be handed a ballot, shown where to vote and asked to put your ballot in a machine or a box, and then you can go merrily along your way.

But the moment of check-in is where things might go wrong.

Problems at your polling place

Here are potential vote challenges and ways to overcome them.

Possibility No. 1: Out-of-order polling machines.

If you’re asked to leave because of malfunctioning machines, don’t. Instead, ask for a paper ballot.

Possibility No. 2: You’re in line and officials announce the polls have closed.

If you’re in line at the polling location before it closes, don’t let them turn you away at closing time if you haven’t voted. You have the legal right to vote under those circumstances, so stay in line and wait to cast your ballot.

Possibility No. 3: You’re not on the registered voters list.

If you’re told you can’t vote because your name is not on the voter roster, ask the poll site worker to check again and to check what’s called the list of supplemental voters. If they still can’t find your name, ask the poll worker to verify that you’re at the right location.

Poll workers want you to vote. But sometimes there are problems.
Brendan Smialowski/AFP via Getty Images

Possibility No. 4: Someone claims you shouldn’t be allowed to vote.

If your voting eligibility remains challenged after ensuring you’re at the right polling location, ask to cast a provisional ballot, which is available in every state except Idaho and Minnesota. You can find details about your particular state’s provisional ballot rules here.

Track your provisional ballot here.

Call a hotline

If you are not given a provisional ballot, call an election hotline for help. Here are four hotlines, run by members of the nonpartisan Election Protection coalition, that can help you:

English: 866-OUR-VOTE/866-687-8683, the Lawyers’ Committee for Civil Rights Under Law

Spanish: 888-VE-Y-VOTA/888-839-8682, the National Association of Latino Elected and Appointed Officials Education Fund

Asian Languages: 888-API-VOTE/888-274-8683, Asian and Pacific Islander American Vote

Arabic: 844-YALLA-US/844-925-5287, Arab American Institute

Report voter intimidation

If someone tries to scare you into voting or not voting for a candidate, stand your ground and demand a ballot from the poll site, call one of the hotlines above to report the intimidation, and file a claim with the FBI later by phone at 800-CALL-FBI – 800-225-5324 – or online at tips.fbi.gov.

File a lawsuit

If you are still blocked from voting, consider legal action – but get advice on your exact situation from one of the hotlines, which have free lawyers on hand. It’s a good idea to write down the names of people who prevented you from voting and to ask people who witnessed the incident for their contact information.

Leer in español

This is an updated version of a story that was originally published on Nov. 2, 2022.

Karen Figueroa-Clewett does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations beyond their academic appointment.

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